Customer care

Refund Policy

Effective July 24, 2026

We want StageBeacon to be a good fit for your workflow. Paid purchases are eligible for a full refund when requested within 14 days of the original purchase.

How to request a refund

Email support@stagebeacon.io from the address used at checkout. Include the order or invoice number when available.

Subscription renewals

You can cancel renewal at any time through the customer portal. A cancellation prevents future renewal and does not normally refund a billing period already used, except where required by law or agreed through support.

Processing

Approved refunds are returned to the original payment method by our merchant-of-record. Bank and card processing times may vary.

Consumer rights

This policy does not reduce any mandatory rights available under Austrian, European Union, or other applicable consumer law.